Open the Legal terms behind DANA and QRIS
Our Legal notice explains the conditions attached to account access, wallet records and requests made through support. Access depends on local law, and we may ask you to complete phone verification before account access is enabled or restored. Payment references from DANA, OVO, GoPay and QRIS
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are used to match a transaction with the correct account, while bank transfer and virtual account records may require additional checking. We do not describe a payment rail as permission to access the service. You should read the applicable wording for your location, keep your account
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details accurate, and contact us if a policy clause or transaction record appears incorrect. Where local law permits, we provide the available account route; where it does not, access may be restricted.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.